Welcome to the Right On Time Billing Services Help Center. Here, you’ll find answers to common questions, resources, and support options to assist you.
1. About Our Services
Medical Billing Services: We offer comprehensive medical billing solutions, including coding, claim submission, payment posting, and revenue cycle management.
Credentialing: Our team assists healthcare providers in obtaining and maintaining the necessary credentials to operate within various insurance networks.
Coding and Compliance: We ensure accurate medical coding and adherence to regulatory standards to optimize reimbursements and minimize claim denials.
2. Frequently Asked Questions (FAQs)
Here are answers to some common questions:
How do I get started with your services?
To begin, contact us via sales@rotbilling.com or call +1 (307) 335-3542. We’ll schedule a consultation to understand your needs and tailor our services accordingly.
What information is required to initiate billing services?
We’ll need your practice details, provider information, patient demographics, and insurance details to start the billing process.
How do you ensure the security of sensitive information?
We implement robust security measures, including encryption and access controls, to protect personal and health information, complying with HIPAA regulations.
3. SMS Communication
We utilize SMS to keep you informed about our services:
Opt-In Message:
“Thank you for opting into SMS messaging from Right On Time Billing Services. You may receive up to 01 messages per day. To opt out, text STOP. For assistance, text HELP or visit https://rotbilling.com/help. Message & data rates may apply.”
Opt-Out Message:
“You will no longer receive messages from Right On Time Billing Services. To opt back in at any time, reply START.”
Help Message:
“Thank you for contacting Right On Time Billing Services. For assistance, text HELP or visit https://rotbilling.com/help. Message & data rates may apply.”
4. Privacy Policy
We are committed to protecting your privacy. Key aspects include:
Information Collection: We collect personal, financial, and health information necessary to provide our services.
Use of Information: Your information is used for service provision, communication, compliance, and website improvement.
Data Security: We employ robust security measures to protect your data from unauthorized access.
Your Rights: You have rights regarding your personal data, including access, correction, deletion, and opting out of marketing communications.
For detailed information, please refer to our Privacy Policy.
5. Terms & Conditions
By using our services, you agree to:
Service Provision: We offer medical billing, coding, credentialing, and compliance services.
Client Responsibilities: You agree to provide accurate information and obtain necessary consents from patients.
Fees and Payments: Our fees are based on the services provided, with payment terms outlined in our agreements.
Confidentiality: Both parties agree to maintain the confidentiality of shared information.
For comprehensive details, please review our Terms & Conditions.
6. Contact Us
If you have further questions or need assistance:
- Email: sales@rotbilling.com
- Phone: +1 (307) 335-3542
- Address: 34 N Franklin Ave Ste 687 2983 Pinedale, WY 82941