“Before them, chasing claims and authorizations took up way too much of our week. Now that’s basically off my plate… Payments come in faster than they used to and denials are way down. They also send us regular reports, so I’m never guessing where things stand.”
Carmela Ronquillo
Home Health Agency · Client for 3 years
Clean Claims,
Faster Pay
End-to-end RCM handled by a dedicated team of certified billers.
Clean claims, first time
Denials worked, not ignored
Clear monthly reporting
“Our first-pass claim rate has been around 99%”
“They literally took me from day one”
“Denials are way down”
“ROT is the Right choice”
“Thorough and easy to communicate with”
“They know their job and they stick to it”
Video Case Studies
Hear It Straight
From Our Clients
Real practices, real numbers. Press play to hear their story.
Houston Mental Health Billing
Houston, TX
“They completely transformed our Houston mental health practice revenue cycle and eliminated claim stress.”
$300K–$400K
Collected monthly
1 → 3 states
Expanded from one Houston office
A 20-clinician outpatient mental health practice in Houston was paying thousands every month for in-house billing and getting denials, stuck claims, and a revolving door of billers in return. Every plan to grow started with “first, hire more billing staff.” Right On Time Medical Billing removed that ceiling and became the back office behind their expansion into two more states.
“They completely resolved our stuck claims backlog and eliminated recurring home health denials.”
2–3%
Denial rate today
300
Active patients per month
A Medicare-certified home health agency in San Antonio cycled through a string of billing companies: claims stuck, denials everywhere, and never a single real report on where the money was going. Four years ago they found Right On Time Medical Billing. Today we run everything (eligibility, authorizations, OASIS QA, coding, billing, ADRs, audits), and the owner sums it up in one line: “Whatever comes up, I call Michael.”
Real 5-star reviews from the practices and agencies we work with, including our Google reviews. Browse by practice type.
Home Care
Around 99% first-pass claim rate
…they know HHAeXchange and EVV inside and out, which is not something every billing company can say. Since we started with them, our first-pass claim rate has been around 99%, which speaks for itself. … It’s rare to find a team that can take you from “which payers should we contract with” all the way to clean claims.
99% first-pass rate
Vitali Delchmann
Home Care Agency Owner · Oct 2026
Hospice
They took me from day one
When I first got my hospice license, I honestly had no idea how complex the billing and Medicare side would be. That’s when Right On Time Billing Services stepped in—and they literally took me from day one. … Because of their accuracy, follow-ups, and compliance, my hospice has grown steadily and confidently.
2+ years together
Endaline Odoemene
Hospice Owner · Jan 2026
Primary Care
Far better and fairly priced
As a Nurse Practitioner who owns my own small Primary Care practice, having the right biller makes all the difference. … my office manager searched for and found Right On Time Billing Services- a new, far better, more professional and fairly priced biller. I highly recommend!!!
Fair pricing
Yesenia Ramos
Nurse Practitioner, Primary Care · Jan 2026
Home Health
Authorizations are off my plate
We are using Right On Time Billing Services for about 3 years for our home health agency. … authorizations get done without me having to follow up, and if I have a question there’s an actual person I can call who knows our account. Payments come in faster than they used to and denials are way down.
Denials way down
Carmela Ronquillo
Home Health Agency · Aug 2026
Medical Practice
They know their job and stick to it
We were utilizing a billing service in the past, and we found it wasn’t very accurate, we were missing money, missing payments, non-timely filings… I don’t have to follow them around, they know their job and they stick to it. They even went back and looked through our old bills to see where we lost money.
Fair percentage
Mr George G
Medical Practice · Jan 2026
Home Health & Hospice
Three service lines, one partner
Managing home health, hospice, and DME under one roof can get complicated, but Right on Time Billing Services makes it so much easier. They handle the unique billing requirements and payer rules for all three, keeping claims clean and responses quick.
Clean claims
Madison Brooks
Home Health, Hospice & DME · Oct 2026
Chiropractic
Thorough and easy to communicate with
Very good service that is thorough and easy to communicate with. They’ve managed my chiropractic billing and network status for several insurance companies for over a year now and would definitely recommend them.
Billing + network status
Dr. Adam Scofield
Chiropractor · Sep 2026
New Agency
They walked us through every step
When other billing companies were unwilling to work with a new agency, Right On Time Billing Services came through after we found them on Google and walked us through every step of the setup process. They were incredibly patient, supportive, and knowledgeable throughout the entire process.
Full agency setup
Ruqayyah Ejalonibu
New Healthcare Agency · Aug 2026
Home Health
Life is AWESOME!
They have been a God sent for me and my home health agency. Before them I was drowning in debt, insurances were not paying on time, after them, life is AWESOME!!
Back on track
Virginia R. Johnson (Jen)
Home Health Agency · Jan 2026
Primary Care
Prior authorizations, handled
Prior authorizations used to cause major care delays for our primary care patients. Their dedicated team is incredibly proactive and handles the workflows efficiently so we don’t have to.
Proactive prior auths
Zayan Zayan
Primary Care Practice · Oct 2026
Medical Practice
ROT is the Right choice
ROT billing not only improved our revenue cycle, we had more time to do what we love to do, focus on patient care. ROT is professional, personable and knowledgeable. ROT is the Right choice
More time for patients
Susy Barneond-Khalili
Healthcare Practice · Feb 2026
Reporting
Transparent real-time reporting
I love the transparent real-time reporting dashboards they set up for us. The assistant managers are always available 24/7 to walk us through the metrics without any long hold times.
Real-time dashboards
Steven Pelletier
Client · Oct 2026
Load more reviews (38 more)
Agency
Exceptional billing services
ROT billing provides exceptional billing services for our agency. Their staff is very professional and courteous. Highly recommended.
Professional staff
Humayon Khan
Healthcare Agency · Jan 2026
Client
Fewer denials, more revenue
Right on Time Billing is a company dedicated to providing billing services with accuracy, reducing denials, and attention to increasing revenue. I will recommend them to any company that wants to reduce denials and increase revenue.
Reduced denials
Florence Opara
Client · Sep 2026
Family Medicine
Payment Posting & Reconciliation
Michael at Right on Time Billing Services helped our family medicine practice organize claims submission, payment posting, and insurance follow-up. His explanations made outstanding billing questions easier to understand. We appreciated medical billing services that included clear account notes and practical next steps. Our office manager found the regular reviews especially useful for coordinating administrative work.
Emily Carter
Family Medicine Practice · Clutch Review
Cardiology
A/R Follow-Up
Our cardiology practice wanted consistent support with cardiology medical billing and accounts receivable management. Right on Time Billing Services established a clear follow-up schedule and provided understandable updates. The reports helped us identify which accounts needed our attention. We particularly appreciated the team's willingness to explain documentation requests and adapt communication to our office routine.
Daniel Brooks
Cardiology Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Emma guided our office through document collection for provider credentialing services. She clearly identified outstanding items and kept our administrator informed about payer enrollment paperwork. Right on Time Billing Services made the process easier to coordinate across several clinicians. Having organized updates helped us understand our responsibilities and prepare responses without searching through separate email conversations.
Sophia Bennett
Medical Practice · Clutch Review
Orthopedics
Medical Coding Support
Right on Time Billing Services provided helpful orthopedic medical coding support for our practice. Their team explained documentation questions clearly and gave our staff specific items to review. We valued the thoughtful communication around complex cases. The coding support helped us maintain a more organized process for gathering information before finalizing claims for submission.
Marcus Reed
Orthopedics Practice · Clutch Review
Home Health
A/R Follow-Up
Our agency needed home health billing services that brought structure to outstanding claims. Right on Time Billing Services organized accounts receivable follow-up and documented questions requiring our response. The regular reviews helped our administrative team prioritize work. We appreciated receiving practical explanations that connected each unresolved account with a clear next action.
Olivia Hayes
Home Health Agency · Clutch Review
Behavioral Health
Revenue Cycle Reporting
Mark was a helpful contact for our behavioral health practice. He kept claims submission questions organized and explained which accounts required additional documentation. Right on Time Billing Services provided behavioral health billing support that fit our office workflow. We appreciated the clear updates and the attention given to our reporting preferences.
Nathan Cole
Behavioral Health Practice · Clutch Review
Medical Practice
Eligibility Verification
Their insurance eligibility verification services gave our front desk a clearer way to organize coverage questions before appointments. Right on Time Billing Services provided understandable notes and identified accounts requiring further review. Our scheduling staff appreciated the consistent process. Communication between reception and billing became easier because outstanding questions were documented in one place.
Ava Mitchell
Medical Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Right on Time Billing Services helped our practice organize medical credentialing and payer enrollment requirements. Their checklist made document collection manageable, while regular updates showed what still needed attention. We appreciated having a consistent contact for administrative questions. The organized approach helped our staff coordinate paperwork across providers without losing track of individual requests.
Ethan Parker
Medical Practice · Clutch Review
Dermatology
Denial Management
Our dermatology practice appreciated Jerry's clear explanations of recurring claim issues. He helped us organize denial management questions and identify documentation needing internal review. Right on Time Billing Services provided dermatology billing support that was practical and easy to follow. We valued having specific account notes before our scheduled billing discussions.
Isabella Turner
Dermatology Practice · Clutch Review
Medical Practice
Payment Posting & Reconciliation
We used Right on Time Billing Services for payment posting services and account reconciliation support. The team kept unresolved adjustments visible and explained what information our office needed to provide. Their organized records made monthly reviews easier to prepare for. We appreciated the attention to detail and the straightforward answers to our billing questions.
Lucas Morgan
Medical Practice · Clutch Review
Pediatrics
Claims Follow-Up
Right on Time Billing Services supported our pediatric practice with organized claims follow-up and clear documentation requests. Their pediatric medical billing support helped our office manager maintain a practical list of pending tasks. We appreciated having a consistent point of contact. The regular updates made it easier to coordinate questions between our clinical and administrative teams.
Mia Collins
Pediatric Practice · Clutch Review
Pain Management
Revenue Cycle Reporting
Our pain management practice found their revenue cycle management services useful for organizing billing reviews. Right on Time Billing Services provided clear reports and identified accounts requiring additional attention. We appreciated the team's willingness to explain unfamiliar categories. Their structured communication helped us keep documentation requests and outstanding claim questions connected throughout the review process.
Benjamin Foster
Pain Management Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Shane helped our office track provider enrollment requirements when adding a clinician. His updates distinguished completed document requests from items still awaiting our response. Right on Time Billing Services provided credentialing support that was easy for our administrator to follow. We appreciated the organized checklist and clear communication throughout the paperwork preparation process.
Charlotte Hughes
Medical Practice · Clutch Review
Physical Therapy
Claims Follow-Up
Our clinic wanted physical therapy billing services with clear follow-up on unresolved claims. Right on Time Billing Services established an organized review routine and maintained useful account notes. The team explained documentation requests in straightforward language. We appreciated reports that helped our staff identify priorities and prepare the necessary information before each billing meeting.
Henry Sullivan
Physical Therapy Practice · Clutch Review
Internal Medicine
A/R Follow-Up
Right on Time Billing Services helped our internal medicine practice organize aging accounts receivable. Their team explained which accounts required documentation, clarification, or further insurance follow-up. We appreciated the practical approach to accounts receivable management. The regular updates gave our practice manager a clear starting point for discussions with administrative staff.
Amelia Ross
Internal Medicine Practice · Clutch Review
Radiology
Revenue Cycle Reporting
Our imaging practice appreciated the organized radiology billing support from Right on Time Billing Services. Their team worked with us to establish clear documentation handoffs and useful reporting formats. Claims questions were presented with enough context for our staff to respond. We valued the professional communication and willingness to clarify account-specific concerns.
James Walker
Imaging Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Jooly helped our administrator organize credentialing documents across several clinicians. Her reminders identified the exact information needed, making it easier to coordinate responses. Right on Time Billing Services provided provider credentialing services with clear tracking and practical communication. We appreciated having a dependable reference for outstanding paperwork and payer enrollment questions.
Harper Evans
Medical Practice · Clutch Review
Gastroenterology
Medical Coding Support
We appreciated their gastroenterology medical coding support and careful attention to documentation questions. Right on Time Billing Services explained requests clearly and remained available for follow-up discussions. The feedback gave our team useful items to review internally. Their organized approach helped us maintain a consistent process for resolving coding inquiries before claims submission.
Alexander Price
Gastroenterology Practice · Clutch Review
Multispecialty
Revenue Cycle Reporting
Our multispecialty clinic appreciated the flexibility of their revenue cycle management reporting. Right on Time Billing Services worked with us to organize accounts by department and provider. The resulting reports gave our administrators a useful overview of pending billing work. We valued the clear communication and attention to how our staff used the information.
Gabriel Hayes
Multispecialty Clinic · Trustpilot Review
Load more reviews (18 more)
Medical Practice
Medical Billing Support
Our small practice wanted medical billing services that made insurance follow-up easier to understand. Right on Time Billing Services provided clear account updates and identified questions requiring our response. We appreciated being able to prepare for meetings without reviewing every account individually. Their communication helped our office manager keep outstanding tasks organized.
Evelyn Ward
Small Practice · Clutch Review
Podiatry
Claims Follow-Up
Right on Time Billing Services supported our podiatry office with clear claims tracking and billing follow-up. Their podiatry billing support included understandable account notes and specific documentation requests. We appreciated the team's attention to our workflow. Regular reviews helped our staff keep unresolved questions visible and assign the appropriate internal follow-up.
Michael Gray
Podiatry Office · Clutch Review
Behavioral Health
Medical Billing Support
Emma was approachable and thorough when discussing our mental health billing questions. She explained outstanding documentation requests and kept unresolved insurance balances organized for review. Right on Time Billing Services provided behavioral health billing support that suited our small practice. We appreciated consistent communication and updates that clearly identified what our staff needed to address.
Abigail Cooper
Small Practice · Trustpilot Review
Medical Practice
Credentialing & Enrollment
We engaged Right on Time Billing Services for credentialing services and insurance payer enrollment support. Their team helped us organize application documents and track outstanding requirements. We appreciated updates that separated paperwork awaiting our response from other pending items. The structured process gave our administrator a useful overview of work across several providers.
Samuel Bailey
Medical Practice · Trustpilot Review
Urgent Care
Denial Management
Our urgent care office needed a consistent way to review rejected claims and track corrections. Right on Time Billing Services helped us organize those tasks with clear notes and practical next steps. Their urgent care billing support fit our administrative routine. We appreciated knowing which accounts were ready for further review and which required additional information.
Ella Richardson
Urgent Care Office · Trustpilot Review
Neurology
Payment Posting & Reconciliation
Right on Time Billing Services assisted our neurology practice with medical billing and payment reconciliation questions. Their team explained account adjustments clearly and accommodated our preferred reporting schedule. We appreciated the organized communication. The regular reviews helped our staff identify pending questions and gather supporting information before discussing unresolved billing items.
David Jenkins
Neurology Practice · Trustpilot Review
Occupational Therapy
Claims Follow-Up
Michael provided helpful explanations when our occupational therapy practice had billing questions. His documentation requests were specific, making it easier for our staff to prepare responses. Right on Time Billing Services offered therapy billing support that fit our workflow. We appreciated having clear account updates and a practical approach to tracking unresolved claims.
Scarlett Perry
Occupational Therapy Practice · Trustpilot Review
Medical Practice
Credentialing & Enrollment
Their provider credentialing services helped our practice organize paperwork during a busy hiring period. Right on Time Billing Services maintained a clear list of outstanding documents and answered administrative questions professionally. We appreciated updates that showed where our input was needed. The process made coordinating payer enrollment requirements across several clinicians more manageable.
Joseph Sanders
Medical Practice · Trustpilot Review
Medical Practice
Denial Management
Right on Time Billing Services helped our staff organize claim rejections and denials within a clearer tracking process. Their denial management support included specific explanations and documented next steps. We appreciated how the team made billing discussions easier to follow. The organized account notes were especially useful when assigning follow-up work internally.
Grace Powell
Medical Practice · Trustpilot Review
Urology
Revenue Cycle Reporting
Our urology practice appreciated the consistent accounts receivable follow-up from Right on Time Billing Services. Their urology billing support kept outstanding questions visible and explained which items required our attention. We valued the useful reporting format and professional communication. Account reviews felt more focused because the team provided context alongside each pending issue.
Owen Patterson
Urology Practice · Trustpilot Review
Medical Practice
Eligibility Verification
Their insurance eligibility verification services helped our scheduling team organize coverage questions before visits. Right on Time Billing Services provided clear notes and identified accounts requiring further clarification. We appreciated having a consistent process for passing questions between reception and billing. The team remained approachable whenever our staff needed help understanding an update.
Chloe Henderson
Medical Practice · Trustpilot Review
Surgery
Claims Follow-Up
Mark supported our general surgery office with clear claims tracking and billing updates. He explained documentation requests and helped us identify the right staff member to provide information. Right on Time Billing Services offered practical medical billing support throughout our reviews. We appreciated the organized account notes and consistent follow-up on outstanding questions.
Matthew Coleman
General Surgery Office · Trustpilot Review
Speech Therapy
Claims Follow-Up
Our speech therapy practice appreciated the approachable team at Right on Time Billing Services. They explained claim statuses clearly and documented questions requiring further attention. Their speech therapy billing support helped our administrator keep tasks organized. We particularly valued specific next steps when additional records or clarification were needed from our office.
Lily Simmons
Speech Therapy Practice · Trustpilot Review
Medical Practice
Payment Posting & Reconciliation
Right on Time Billing Services provided organized payment posting services and helpful reconciliation support. Their team documented account discrepancies clearly and explained which questions needed our review. We appreciated having a consistent process for tracking open items. The clear records made it easier for our office manager to prepare for monthly billing discussions.
Jackson Bryant
Medical Practice · Trustpilot Review
Ophthalmology
A/R Follow-Up
Our ophthalmology practice wanted clearer visibility into older unresolved balances. Right on Time Billing Services organized accounts receivable follow-up and provided understandable notes for each item. Their ophthalmology billing support helped our practice manager prioritize questions. We appreciated knowing which actions required our information and which accounts remained under further review.
Zoe Russell
Ophthalmology Practice · Trustpilot Review
Medical Practice
Credentialing & Enrollment
Jerry helped our office organize medical credentialing paperwork while expanding our clinical team. His updates clearly identified missing documents and outstanding questions. Right on Time Billing Services provided provider enrollment support that our administrator could follow easily. We appreciated the practical checklist and the team's willingness to explain each request.
Sebastian Griffin
Medical Practice · Trustpilot Review
Endocrinology
Claims Follow-Up
Right on Time Billing Services gave our endocrinology office clear requests for missing claim information. Their team explained what needed review and kept account updates organized. We appreciated endocrinology medical billing support that focused on practical next steps. Regular discussions helped our staff coordinate documentation questions without losing track of unresolved items.
Nora Diaz
Endocrinology Office · Trustpilot Review
Primary Care
Far better and fairly priced
As a Nurse Practitioner who owns my own small Primary Care practice, having the right biller makes all the difference. … my office manager searched for and found Right On Time Billing Services- a new, far better, more professional and fairly priced biller. I highly recommend!!!
Fair pricing
Yesenia Ramos
Nurse Practitioner, Primary Care · Jan 2026
Primary Care
Prior authorizations, handled
Prior authorizations used to cause major care delays for our primary care patients. Their dedicated team is incredibly proactive and handles the workflows efficiently so we don’t have to.
Proactive prior auths
Zayan Zayan
Primary Care Practice · Oct 2026
Family Medicine
Payment Posting & Reconciliation
Michael at Right on Time Billing Services helped our family medicine practice organize claims submission, payment posting, and insurance follow-up. His explanations made outstanding billing questions easier to understand. We appreciated medical billing services that included clear account notes and practical next steps. Our office manager found the regular reviews especially useful for coordinating administrative work.
Emily Carter
Family Medicine Practice · Clutch Review
Pediatrics
Claims Follow-Up
Right on Time Billing Services supported our pediatric practice with organized claims follow-up and clear documentation requests. Their pediatric medical billing support helped our office manager maintain a practical list of pending tasks. We appreciated having a consistent point of contact. The regular updates made it easier to coordinate questions between our clinical and administrative teams.
Mia Collins
Pediatric Practice · Clutch Review
Internal Medicine
A/R Follow-Up
Right on Time Billing Services helped our internal medicine practice organize aging accounts receivable. Their team explained which accounts required documentation, clarification, or further insurance follow-up. We appreciated the practical approach to accounts receivable management. The regular updates gave our practice manager a clear starting point for discussions with administrative staff.
Amelia Ross
Internal Medicine Practice · Clutch Review
Urgent Care
Denial Management
Our urgent care office needed a consistent way to review rejected claims and track corrections. Right on Time Billing Services helped us organize those tasks with clear notes and practical next steps. Their urgent care billing support fit our administrative routine. We appreciated knowing which accounts were ready for further review and which required additional information.
Ella Richardson
Urgent Care Office · Trustpilot Review
Chiropractic
Thorough and easy to communicate with
Very good service that is thorough and easy to communicate with. They’ve managed my chiropractic billing and network status for several insurance companies for over a year now and would definitely recommend them.
Billing + network status
Dr. Adam Scofield
Chiropractor · Sep 2026
Cardiology
A/R Follow-Up
Our cardiology practice wanted consistent support with cardiology medical billing and accounts receivable management. Right on Time Billing Services established a clear follow-up schedule and provided understandable updates. The reports helped us identify which accounts needed our attention. We particularly appreciated the team's willingness to explain documentation requests and adapt communication to our office routine.
Daniel Brooks
Cardiology Practice · Clutch Review
Orthopedics
Medical Coding Support
Right on Time Billing Services provided helpful orthopedic medical coding support for our practice. Their team explained documentation questions clearly and gave our staff specific items to review. We valued the thoughtful communication around complex cases. The coding support helped us maintain a more organized process for gathering information before finalizing claims for submission.
Marcus Reed
Orthopedics Practice · Clutch Review
Dermatology
Denial Management
Our dermatology practice appreciated Jerry's clear explanations of recurring claim issues. He helped us organize denial management questions and identify documentation needing internal review. Right on Time Billing Services provided dermatology billing support that was practical and easy to follow. We valued having specific account notes before our scheduled billing discussions.
Isabella Turner
Dermatology Practice · Clutch Review
Pain Management
Revenue Cycle Reporting
Our pain management practice found their revenue cycle management services useful for organizing billing reviews. Right on Time Billing Services provided clear reports and identified accounts requiring additional attention. We appreciated the team's willingness to explain unfamiliar categories. Their structured communication helped us keep documentation requests and outstanding claim questions connected throughout the review process.
Benjamin Foster
Pain Management Practice · Clutch Review
Physical Therapy
Claims Follow-Up
Our clinic wanted physical therapy billing services with clear follow-up on unresolved claims. Right on Time Billing Services established an organized review routine and maintained useful account notes. The team explained documentation requests in straightforward language. We appreciated reports that helped our staff identify priorities and prepare the necessary information before each billing meeting.
Henry Sullivan
Physical Therapy Practice · Clutch Review
Radiology
Revenue Cycle Reporting
Our imaging practice appreciated the organized radiology billing support from Right on Time Billing Services. Their team worked with us to establish clear documentation handoffs and useful reporting formats. Claims questions were presented with enough context for our staff to respond. We valued the professional communication and willingness to clarify account-specific concerns.
James Walker
Imaging Practice · Clutch Review
Gastroenterology
Medical Coding Support
We appreciated their gastroenterology medical coding support and careful attention to documentation questions. Right on Time Billing Services explained requests clearly and remained available for follow-up discussions. The feedback gave our team useful items to review internally. Their organized approach helped us maintain a consistent process for resolving coding inquiries before claims submission.
Alexander Price
Gastroenterology Practice · Clutch Review
Podiatry
Claims Follow-Up
Right on Time Billing Services supported our podiatry office with clear claims tracking and billing follow-up. Their podiatry billing support included understandable account notes and specific documentation requests. We appreciated the team's attention to our workflow. Regular reviews helped our staff keep unresolved questions visible and assign the appropriate internal follow-up.
Michael Gray
Podiatry Office · Clutch Review
Neurology
Payment Posting & Reconciliation
Right on Time Billing Services assisted our neurology practice with medical billing and payment reconciliation questions. Their team explained account adjustments clearly and accommodated our preferred reporting schedule. We appreciated the organized communication. The regular reviews helped our staff identify pending questions and gather supporting information before discussing unresolved billing items.
David Jenkins
Neurology Practice · Trustpilot Review
Occupational Therapy
Claims Follow-Up
Michael provided helpful explanations when our occupational therapy practice had billing questions. His documentation requests were specific, making it easier for our staff to prepare responses. Right on Time Billing Services offered therapy billing support that fit our workflow. We appreciated having clear account updates and a practical approach to tracking unresolved claims.
Scarlett Perry
Occupational Therapy Practice · Trustpilot Review
Urology
Revenue Cycle Reporting
Our urology practice appreciated the consistent accounts receivable follow-up from Right on Time Billing Services. Their urology billing support kept outstanding questions visible and explained which items required our attention. We valued the useful reporting format and professional communication. Account reviews felt more focused because the team provided context alongside each pending issue.
Owen Patterson
Urology Practice · Trustpilot Review
Load more reviews (5 more)
Surgery
Claims Follow-Up
Mark supported our general surgery office with clear claims tracking and billing updates. He explained documentation requests and helped us identify the right staff member to provide information. Right on Time Billing Services offered practical medical billing support throughout our reviews. We appreciated the organized account notes and consistent follow-up on outstanding questions.
Matthew Coleman
General Surgery Office · Trustpilot Review
Speech Therapy
Claims Follow-Up
Our speech therapy practice appreciated the approachable team at Right on Time Billing Services. They explained claim statuses clearly and documented questions requiring further attention. Their speech therapy billing support helped our administrator keep tasks organized. We particularly valued specific next steps when additional records or clarification were needed from our office.
Lily Simmons
Speech Therapy Practice · Trustpilot Review
Ophthalmology
A/R Follow-Up
Our ophthalmology practice wanted clearer visibility into older unresolved balances. Right on Time Billing Services organized accounts receivable follow-up and provided understandable notes for each item. Their ophthalmology billing support helped our practice manager prioritize questions. We appreciated knowing which actions required our information and which accounts remained under further review.
Zoe Russell
Ophthalmology Practice · Trustpilot Review
Endocrinology
Claims Follow-Up
Right on Time Billing Services gave our endocrinology office clear requests for missing claim information. Their team explained what needed review and kept account updates organized. We appreciated endocrinology medical billing support that focused on practical next steps. Regular discussions helped our staff coordinate documentation questions without losing track of unresolved items.
Nora Diaz
Endocrinology Office · Trustpilot Review
Multispecialty
Revenue Cycle Reporting
Our multispecialty clinic appreciated the flexibility of their revenue cycle management reporting. Right on Time Billing Services worked with us to organize accounts by department and provider. The resulting reports gave our administrators a useful overview of pending billing work. We valued the clear communication and attention to how our staff used the information.
Gabriel Hayes
Multispecialty Clinic · Trustpilot Review
Behavioral Health
Revenue Cycle Reporting
Mark was a helpful contact for our behavioral health practice. He kept claims submission questions organized and explained which accounts required additional documentation. Right on Time Billing Services provided behavioral health billing support that fit our office workflow. We appreciated the clear updates and the attention given to our reporting preferences.
Nathan Cole
Behavioral Health Practice · Clutch Review
Behavioral Health
Medical Billing Support
Emma was approachable and thorough when discussing our mental health billing questions. She explained outstanding documentation requests and kept unresolved insurance balances organized for review. Right on Time Billing Services provided behavioral health billing support that suited our small practice. We appreciated consistent communication and updates that clearly identified what our staff needed to address.
Abigail Cooper
Small Practice · Trustpilot Review
Home Care
Around 99% first-pass claim rate
…they know HHAeXchange and EVV inside and out, which is not something every billing company can say. Since we started with them, our first-pass claim rate has been around 99%, which speaks for itself. … It’s rare to find a team that can take you from “which payers should we contract with” all the way to clean claims.
99% first-pass rate
Vitali Delchmann
Home Care Agency Owner · Oct 2026
Home Health
Authorizations are off my plate
We are using Right On Time Billing Services for about 3 years for our home health agency. … authorizations get done without me having to follow up, and if I have a question there’s an actual person I can call who knows our account. Payments come in faster than they used to and denials are way down.
Denials way down
Carmela Ronquillo
Home Health Agency · Aug 2026
Home Health & Hospice
Three service lines, one partner
Managing home health, hospice, and DME under one roof can get complicated, but Right on Time Billing Services makes it so much easier. They handle the unique billing requirements and payer rules for all three, keeping claims clean and responses quick.
Clean claims
Madison Brooks
Home Health, Hospice & DME · Oct 2026
Home Health
Life is AWESOME!
They have been a God sent for me and my home health agency. Before them I was drowning in debt, insurances were not paying on time, after them, life is AWESOME!!
Back on track
Virginia R. Johnson (Jen)
Home Health Agency · Jan 2026
Home Health
A/R Follow-Up
Our agency needed home health billing services that brought structure to outstanding claims. Right on Time Billing Services organized accounts receivable follow-up and documented questions requiring our response. The regular reviews helped our administrative team prioritize work. We appreciated receiving practical explanations that connected each unresolved account with a clear next action.
Olivia Hayes
Home Health Agency · Clutch Review
Hospice
They took me from day one
When I first got my hospice license, I honestly had no idea how complex the billing and Medicare side would be. That’s when Right On Time Billing Services stepped in—and they literally took me from day one. … Because of their accuracy, follow-ups, and compliance, my hospice has grown steadily and confidently.
2+ years together
Endaline Odoemene
Hospice Owner · Jan 2026
Home Health & Hospice
Three service lines, one partner
Managing home health, hospice, and DME under one roof can get complicated, but Right on Time Billing Services makes it so much easier. They handle the unique billing requirements and payer rules for all three, keeping claims clean and responses quick.
Clean claims
Madison Brooks
Home Health, Hospice & DME · Oct 2026
Medical Practice
They know their job and stick to it
We were utilizing a billing service in the past, and we found it wasn’t very accurate, we were missing money, missing payments, non-timely filings… I don’t have to follow them around, they know their job and they stick to it. They even went back and looked through our old bills to see where we lost money.
Fair percentage
Mr George G
Medical Practice · Jan 2026
New Agency
They walked us through every step
When other billing companies were unwilling to work with a new agency, Right On Time Billing Services came through after we found them on Google and walked us through every step of the setup process. They were incredibly patient, supportive, and knowledgeable throughout the entire process.
Full agency setup
Ruqayyah Ejalonibu
New Healthcare Agency · Aug 2026
Medical Practice
ROT is the Right choice
ROT billing not only improved our revenue cycle, we had more time to do what we love to do, focus on patient care. ROT is professional, personable and knowledgeable. ROT is the Right choice
More time for patients
Susy Barneond-Khalili
Healthcare Practice · Feb 2026
Reporting
Transparent real-time reporting
I love the transparent real-time reporting dashboards they set up for us. The assistant managers are always available 24/7 to walk us through the metrics without any long hold times.
Real-time dashboards
Steven Pelletier
Client · Oct 2026
Agency
Exceptional billing services
ROT billing provides exceptional billing services for our agency. Their staff is very professional and courteous. Highly recommended.
Professional staff
Humayon Khan
Healthcare Agency · Jan 2026
Client
Fewer denials, more revenue
Right on Time Billing is a company dedicated to providing billing services with accuracy, reducing denials, and attention to increasing revenue. I will recommend them to any company that wants to reduce denials and increase revenue.
Reduced denials
Florence Opara
Client · Sep 2026
Medical Practice
Credentialing & Enrollment
Emma guided our office through document collection for provider credentialing services. She clearly identified outstanding items and kept our administrator informed about payer enrollment paperwork. Right on Time Billing Services made the process easier to coordinate across several clinicians. Having organized updates helped us understand our responsibilities and prepare responses without searching through separate email conversations.
Sophia Bennett
Medical Practice · Clutch Review
Medical Practice
Eligibility Verification
Their insurance eligibility verification services gave our front desk a clearer way to organize coverage questions before appointments. Right on Time Billing Services provided understandable notes and identified accounts requiring further review. Our scheduling staff appreciated the consistent process. Communication between reception and billing became easier because outstanding questions were documented in one place.
Ava Mitchell
Medical Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Right on Time Billing Services helped our practice organize medical credentialing and payer enrollment requirements. Their checklist made document collection manageable, while regular updates showed what still needed attention. We appreciated having a consistent contact for administrative questions. The organized approach helped our staff coordinate paperwork across providers without losing track of individual requests.
Ethan Parker
Medical Practice · Clutch Review
Medical Practice
Payment Posting & Reconciliation
We used Right on Time Billing Services for payment posting services and account reconciliation support. The team kept unresolved adjustments visible and explained what information our office needed to provide. Their organized records made monthly reviews easier to prepare for. We appreciated the attention to detail and the straightforward answers to our billing questions.
Lucas Morgan
Medical Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Shane helped our office track provider enrollment requirements when adding a clinician. His updates distinguished completed document requests from items still awaiting our response. Right on Time Billing Services provided credentialing support that was easy for our administrator to follow. We appreciated the organized checklist and clear communication throughout the paperwork preparation process.
Charlotte Hughes
Medical Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
Jooly helped our administrator organize credentialing documents across several clinicians. Her reminders identified the exact information needed, making it easier to coordinate responses. Right on Time Billing Services provided provider credentialing services with clear tracking and practical communication. We appreciated having a dependable reference for outstanding paperwork and payer enrollment questions.
Harper Evans
Medical Practice · Clutch Review
Load more reviews (7 more)
Medical Practice
Medical Billing Support
Our small practice wanted medical billing services that made insurance follow-up easier to understand. Right on Time Billing Services provided clear account updates and identified questions requiring our response. We appreciated being able to prepare for meetings without reviewing every account individually. Their communication helped our office manager keep outstanding tasks organized.
Evelyn Ward
Small Practice · Clutch Review
Medical Practice
Credentialing & Enrollment
We engaged Right on Time Billing Services for credentialing services and insurance payer enrollment support. Their team helped us organize application documents and track outstanding requirements. We appreciated updates that separated paperwork awaiting our response from other pending items. The structured process gave our administrator a useful overview of work across several providers.
Samuel Bailey
Medical Practice · Trustpilot Review
Medical Practice
Credentialing & Enrollment
Their provider credentialing services helped our practice organize paperwork during a busy hiring period. Right on Time Billing Services maintained a clear list of outstanding documents and answered administrative questions professionally. We appreciated updates that showed where our input was needed. The process made coordinating payer enrollment requirements across several clinicians more manageable.
Joseph Sanders
Medical Practice · Trustpilot Review
Medical Practice
Denial Management
Right on Time Billing Services helped our staff organize claim rejections and denials within a clearer tracking process. Their denial management support included specific explanations and documented next steps. We appreciated how the team made billing discussions easier to follow. The organized account notes were especially useful when assigning follow-up work internally.
Grace Powell
Medical Practice · Trustpilot Review
Medical Practice
Eligibility Verification
Their insurance eligibility verification services helped our scheduling team organize coverage questions before visits. Right on Time Billing Services provided clear notes and identified accounts requiring further clarification. We appreciated having a consistent process for passing questions between reception and billing. The team remained approachable whenever our staff needed help understanding an update.
Chloe Henderson
Medical Practice · Trustpilot Review
Medical Practice
Payment Posting & Reconciliation
Right on Time Billing Services provided organized payment posting services and helpful reconciliation support. Their team documented account discrepancies clearly and explained which questions needed our review. We appreciated having a consistent process for tracking open items. The clear records made it easier for our office manager to prepare for monthly billing discussions.
Jackson Bryant
Medical Practice · Trustpilot Review
Medical Practice
Credentialing & Enrollment
Jerry helped our office organize medical credentialing paperwork while expanding our clinical team. His updates clearly identified missing documents and outstanding questions. Right on Time Billing Services provided provider enrollment support that our administrator could follow easily. We appreciated the practical checklist and the team's willingness to explain each request.
Sebastian Griffin
Medical Practice · Trustpilot Review
Why Us
Why Practices
Stay With Us
The same things come up again and again in what our clients tell us.
01
Clean Claims
Scrubbed and coded right the first time.
02
Dedicated Team
A named account manager who knows your practice.
03
Clear Reporting
Regular reports on collections, denials, and A/R.
04
HIPAA Compliant
Patient data protected at every step.
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“A new, far better, more professional and fairly priced biller… I highly recommend!!!”
Yesenia Ramos, Nurse Practitioner, Primary Care
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